Your Stories

At Rotel, we care about providing our guests with the comforts and privacy of home. Our staff appreciate the personal nature of the circumstances of your stay with us and will do their best to make your stay as pleasant as possible.

Rotel is a non-profit motel with a caring staff that strive to make your stay comfortable.

Just wanted to let you and your staff at the Rotel know how much we appreciate having a special affordable place to come to during a stressful, health situation. Being able to park and walk to the hospital was a real added bonus. Thank you for your hospitality given to people like us during a time of need! A sincere thank you.

– Bonnie & Dick Willis

Thank you to all staff members for your courtesy and co-operation in all our visits. Staying at Rotel eases the stress of out of town medical needs.


– Daphne & Mark Watson

Just a few words of appreciation for our stay back in September. My fiancée was having a routine procedure then encountered some complications. I was originally booked for two nights but because of the circumstances I had to say an additional two nights. You were kind enough to put me up for the additional nights without hesitation. This was such a relief that I have a hard time finding the words to express my gratitude. I enjoyed my stay with you, the room was immaculate and the staff was nothing but professional.

Thank you,

– Erin McInroy & Giselle Maclean

My sincerest gratitude for your care and professionalism during my mother’s stay at Rotel. Her eye operation went very well and she is on the road to recovery.

Again, thank you,

– Luisa Carpino

I want you to know how much Ron and I enjoyed the time we spent at Rotel in May and June. Rotel is such a warm and welcoming place we felt we were on holidays even though Ron was in a battle for his life.

Your kindness and willingness to do anything that made us more comfortable was appreciated. When Ron had to stay unexpectedly for more treatment you found us a room. When we needed more pillows to relieve his pain symptoms they were cheerfully given. Sadly, Ron lost his battle in July but I will always fondly remember Rotel as a home away from home.

Thank you,

– Maria Watford & Family

We spent two nights at Rotel and found it not only convenient and affordable but also comfortable, even with the excellent mattress and the lovely long bathtub. We also found the staff most friendly and helpful – every time I prefaced a request by saying “I’m sorry to bother you”, they replied instantly and with obvious sincerity, “It’s not a bother.”

With many thanks (and looking forward to staying with you again in January),

– Elizabeth Cowen

My daughter was admitted to Ottawa Hospital for an extended stay. Without Rotel, it would have been impossible for my husband and I to make the trip from Markham to visit her as many times as we did. Knowing there were affordable accommodations very close by, helped us deal with the stress of the situation. Thank you for being there – you are doing a wonderful thing!

– Lori Lennon


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